Cancellation/Other Policies

Cancellation and Other Policies:

Cancellations:
If you are unable to attend or secure a substitute from the same organization, cancellation must be submitted via email to btan@naruc.org. A refund less a 20% processing fee will apply prior to June 30. After June 30, no refund will be issued unless documentation of an emergency is submitted. Individuals who fail to attend the meeting (no-shows) will not be entitled to any refund. Fees are non transferrable to a future NARUC meeting. Substitutions may be made in advance or onsite. Email meetings@naruc.org

Substitutions:
Substitutions are allowed by individuals within the same institution/company by July 10. After this date, onsite substitutions may be made at the onsite registration desk.  A ‘NEW’ person must have a profile in the system; click this link to create a profile https://www.naruc.org/mynaruc/. 

NARUC reserves the right to cancel courses due to the unlikely event of insufficient enrollment or other unforeseen circumstances. If a meeting is at capacity, canceled, or postponed, the Association will refund registration fees but cannot be held responsible for other costs or expenses, including cancellation/change charges assessed by airlines, travel agencies, or hotels.