Serving the Public Interest

Your state’s public service commission regulates vital utilities and services that are integral aspects of our everyday lives. Learn how these important agencies work and how to become constructively engaged.

Safety

Public Service Commissions ensure that utility services are delivered in a safe manner. Standards are in place for customers, the community, and utility/public service company staff. Utility companies are also expected to provide appropriate customer education (e.g., What to do if you smell gas, avoiding downed wires, etc.).

How Do Utility Commissions Ensure Safety?

Transportation

  • Background checks and fingerprinting for drivers
  • Vehicle inspections
  • Driving records
  • Insurance

Natural Gas

  • Pipeline inspections
  • Odorization
  • Infrastructure upgrades

Electricity

  • Pole inspection and repair
  • Remove and protect downed wires

 

National Initiatives

 

811—Call Before You Dig